SupportMail Documentation
Get support
Live Version
Live Version
  • Home
  • Getting Started
  • ❗Migration notes for V2
  • ⭐SupportMail Gold
  • Features
    • Tickets
      • Setup
      • Configuration
      • Anonymous Tickets
      • Close Requests
      • Custom Messages
      • Ticket Panel
      • Reopen Tickets
      • User Feedback
    • Reports
      • Setup
      • Configuration
    • Blacklists
    • View configurations
    • Pausing Features
    • Debugging
    • Tags
    • Preferences
  • Explanations
    • Command Permissions
    • Command Structuring
    • Get IDs
    • Image Links
    • Formats
    • Time-Strings
    • Malicious Files
  • Changelog
    • V2 | November 2024
    • October 2023
  • Other
    • Translate!
    • 📜Website
    • ℹ️Support-Server
Powered by GitBook
On this page
  • Alert Channel
  • Pings
  • Immune entities
  • Actions Enabled
  • Excluded /Included channels
  • Moderators
  • Report Limits

Was this helpful?

  1. Features
  2. Reports

Configuration

Learn how to configure each aspect of the reports feature.

PreviousSetupNextBlacklists

Last updated 7 months ago

Was this helpful?

Each aspect can be configured with the command /config reports.

Each guide here will start from the moment when you've executed the command.


Alert Channel

To change the channel on which reports are sent, select a new channel in the Channel selection menu.

To deactivate the reports, simply deselect the channel.

Pings

You can configure which roles and users you want to add or remove.

-- Bild --

Immune

Basically the same as for Pings but for the immune users and roles.

Actions Enabled

Toggle the actions. Enabled by default.

We recommend to turn of the actions if you want to handle reports in a different way.

-- Bild --

Excluded /Included channels

Basically the same as for Pings but only with one more select menu where you can select the setting of the selected channels (excluded or included).

-- Bild --

Moderators

Basically the same as for Pings but for the users and roles that should be considered as "moderators".

Report Limits

If you want to know what the setting is about, visit .

After running the command, you will see a with the pre-populated values of the current configuration. Change the settings or simply close the modal.

If you've entered an invalid value, the is applied.

entities
modal
Moderator Settings
default value