V2 | November 2024

See what has changed and what's new!

New features

• User feedback

• creation and close messages (tickets)

• usage of for the ticket flow Beforehand the bot relied on its cache, now the mutual servers are determined with the data you give to the bot when authorizing the bot (it receives your member data on every server + a list of all your servers)

• Subscriptions (SupportMail Gold)

• Tags

• Debugging

• Anonymous tickets

• New logic and a new layout for every message/interaction

• Report Limits

Fixes

Literally everything was rewritten so it's hard to say what has changed, if everything was changed.

Removed features

Features marked with * are only temporarily removed and are subject to come back in the future - no ETA though

• /message-user command because it needed an overhaul *

• Translations *

• Tips

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Under the hood... (For the intrested users)

The whole tech-stack that is used also has changed.

• New language: Typescript/Javascript

• New database system: MongoDB

• New server: The bot now running on a fresh new server with better specs

• Along with the complete rewrite many logics have also changed and are now more efficient