Configuration

Learn how to configure each aspect of the tickets feature.

Each aspect can be configured with the command /config tickets.

Each guide here will start from the moment when you've executed the command.

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Pings

You can configure which roles and users you want to add or remove.

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Anonym Settings

You can enable or disable this setting.

If you have Premium, you can also edit the alias.

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Anonymous Tickets

You can enable or disable this feature.

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Ticket Panel

Send a panel in a channel with a button users can click to start the ticket-creation process.

This is not needed.

Learn about this in detail here: Ticket Panel

Custom Messages

This is a Premium Feature.

Create embeds that users will receive when they create or close a ticket.

Learn more about it here: Custom Messages

Allowed Bots

Bots are usually ignored in ticket posts. This allows you to allow up to 5 bots that will not be ignored.

Here you have a select menu with pre-selected values. To change the configuration, simply change the selection.

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Automatic Forwarding

By default, this is enabled. this setting with this command.

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User Feedback

Let users give feedback on your support.

Lean more about it here: User Feedback